Q: When will my order be shipped? A: Orders are shipped within 24 hours (or 48 hours on weekends) after payment confirmation.
Q: I haven't received my order for a long time. What should I do? A: Use your tracking number to check with your local post office. They may require you to pick it up.
Q: I received the package, but it's not what I ordered. What should I do? A: Keep the packaging and contact me first. I will respond within 24 hours (or 48 hours on weekends).
Q: My order arrived damaged. What should I do? A: If the outer packaging is visibly damaged, take a photo immediately, refuse to accept the package, and contact me as soon as possible.
